Originally Posted by
todderz
I had a booking at 30k points which I was going to cancel to rebook at 15k.
When I looked at my existing reservation it was already showing the prices as 15k. Great, they've done it automatically. Nice. Except I haven't had the other 15k points back into my account.
Anyone else noticed anything like this?
IHG ropey I.T No not repricd by IHg, No you won't get the difference in points back to your account without taking actions below
You need to
i)First book same nights on PB (if still available) assuming enough points in account
ii)only once rebooked a PB , cancel your original full priced award stay