Originally Posted by
nanyang
Sounds frustrating.
The travel agent sounds pretty weak - should be their job to take care of these things for you. Ultimately that's the reason why one would book via a travel agent i/o directly with the airline,
Icelandair does this deliberately to get more money from pax who booked their tickets through travel agency.
Last edited by INDFlyer; Feb 2, 2018 at 8:21 am