telephone check-in - waste of time
Had a paper ticket, so could not check-in online, so decided to do a phone check-in instead. UK KL agent checked me in on my AMS-MRS flight in 2C. Turned up at AMS to pick up my boarding pass to find out that my seat had been attributed to somebody else. No clear reason why, as the flight was still very empty (I was at AMS 4 hours before departure).
Not much of a problem in this situation as 1C was still available, so I took that instead but what is the point of check-in by phone if agents feel free to change your seat allocation at whim?