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Thread: Poor service - Compensation promised but not given
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Old Feb 1, 2018 | 2:39 pm
  #4  
BrlDsguise
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15 Years on Site
 
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,530
Last week I completed an online complaint form regarding a recent stay, received a confirmation that they received it at 5:06PM and at 5:14PM received an e-mail stating they were adding 15K points to my account (which they did).
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