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Thread: Sheraton Maui, Ka'anapali, Hawaii [Master Thread]
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Old Jan 31, 2018 | 3:42 pm
  #350  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by koctail
I was looking into booking this summer...20,000 points ouch! Anyway, there are 4 of us. 2 adults and 2 kids. 1 kid is 10 and other 12. I note they indicate children is 0-11, but they want to charge me $90/night for my 12 year old. I haven't run into this before. Really seems like a gouge that other chains do not do. Anyone else run into this?
Is the additional charge actually for extra bedding? Because charging for children 17 and under would be in conflict with their stated Family Policy:

"FAMILY PLAN POLICY

Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges."

From here.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC

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