This->
Originally Posted by
Peatisback
........ and had to sign off w/DL legal that it was final settlement
I don't think OP settled anything. Doesn't OP have to sign an acknowledgement to the effect "I consider the 10k miles as final and absolute payment for xxxxx" for it to be considered a final settlement? If the cut is really serious and OP incurs expenses and spends time to rectify it, I think he/she may have a claim, but I'll defer to a legal opinion here. The point is, the 10k miles could be a customer service gesture for inconvenience caused, not payment for documented damages.