Originally Posted by
turner32
"For Royal Ambassador member stays at InterContinental® Hotels and Resorts in US, Canada, Mexico, Latin America, the Caribbean, Europe and Greater China (Mainland China, Hong Kong, Macau, Taiwan) a room upgrade to a category two tiers higher than the original booking shall be available to all Royal Ambassador members. Club InterContinental access must also be given. (Applicable where the hotel has a dedicated Club InterContinental Lounge)."
read this. They claimed, that the category two level above the booked category was already sold out and they had upgraded me to the best available category and that's all what they will do. Writing anything which will then end up again in Makati is just a waste of time. I will just review later on this week my stay in the RA section to create awareness for A's / RA's who intends to visit the Chennai property.