FlyerTalk Forums - View Single Post - Why You Encounter Errors on (the) Aeroplan Website
Old Jan 30, 2018 | 4:34 pm
  #7  
jc94
 
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
Originally Posted by millwoods4life
i discovered one a few weeks ago. Business class redemption to Europe involving a child fare results in “error in calculating taxes”. No remedy is suggested. Just a stop and go directly to jail error.

Final remedy was to just book it as 3 adult tickets. Go figure. This after two calls to Aeroplan Center, one of which was a ridiculous suggestion to book utilizing “private mode” in browser.
I was having trouble with a non AP website and was told to try using Chrome. When I pointed out I was he suggest I use Internet Explorer. I requested he transfer my call at this point.

Incognito fixes many AC site issues however.
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