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Old Jan 29, 2018 | 3:21 pm
  #13  
WhiskeyBravo
10 Years on Site
 
Join Date: Jul 2010
Posts: 1,151
I think this is part of a reasonable evaluation of the program. That is to say, what do all these flyers do if we stop offering these benefits? If everyone who had or would've had 360 continues to fly DL without it, then what good is it for Delta paying for that overhead? They know you're going to give them the money anyway. I'm guessing they are making 360 smaller and providing more indicators to Diamond line agents and providing them more leeway with certain passengers: all as a cost savings measure.
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