FlyerTalk Forums - View Single Post - Marriott's Customer Service : General Discussion Thread
Old Jan 29, 2018, 1:52 pm
  #2  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by FlyerJ
Is it down, or is it no longer offered?

...What happened?
My apologies for any inconvenience. It is still offered, but we checked with the team and they say there are no known technical issues on our side. However, if you are actively traveling sometimes the service is affected by your device fluctuating between hot spots.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC

[email protected]
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