FlyerTalk Forums - View Single Post - The new upgrade program is simply not working.
Old Mar 12, 2004 | 8:53 pm
  #66  
EIPremier
 
Join Date: Aug 2001
Location: San Francisco Bay Area
Programs: AS MVP, Elevate, AAdvantage, Mileage Plus
Posts: 1,992
None of this is new news... nearly every year AS rates poorly in on-time performance.

The "news" is that AS has improved in this regard. On-time performance has steadily increased from 68% in 2000 to 81% in 2003. The 2003 average for all 17 reporting carriers was 82%. (www.bts.gov) Granted, still room for improvement, but better than at just about any point in the past. Of course, TANGO is hardly likely to improve things further.

In case anyone is interested:
2003 On-Time arrivals (within 15 minutes):

Seattle:
Alaska: 82%
All Carrier Average: 83%

Portland:
Alaska: 85%
All Carrier Average: 85%

[This message has been edited by EIPremier (edited Mar 12, 2004).]
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