Originally Posted by Unterwegs

Staying here currently and will post a review in the Royal Amb. thread after checking out.
I came with fairly low expectations, but the hotel is better than expected.
Staff is very friendly and helpful, especially the front desk people who double as concierge. But sometimes you could just choke them when you see how inefficient they are.
Breakfast quality and selection is below average for an IC,
The Club has some food after 2 pm and an extensive menu you can order from (more or less the list of the appetizers from the restaurant). They call room service and around 25 min later your dishes show up. You could easily replace dinner.
Taxis are cheap, the hotel taxi charges 10.000 (a bit over 3 USD) to the restaurants, shopping malls etc, a regular taxi on the way back is between 7.000 and 10.000 - not really overpriced.
They have a security guard at the driveway, but usually just waves you thru.

And btw: Medellin is pretty nice and feels as safe as any other big city. After reading all the warnings about the city I was expecting something completely different.