Old Jan 29, 18, 5:22 am
  #1770  
Kikk
 
Join Date: Dec 2017
Posts: 1
Hello LufthansaGermanAirlines,

I would be grateful if you could update me on the status of FB ID 31491392 I submitted online in the middle of December. More than a month on, and after several email and DM reminders, I still have not received any reply, which I find unacceptable. FYI another airline which had been involved in the same incident has been very responsive and I have been able to receive all the documents I needed from them within 2 weeks.

Many thanks for your help in advance.
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