Old Jan 27, 18, 10:03 am
Join Date: Aug 2016
Location: Germany
Programs: Miles and More, IHG,Hilton Honors
Posts: 116
Hi Vanessa, Just wanted to update this, I still havent gotten an answer regarding this topic.

Originally Posted by LufthansaGermanAirlines View Post
Hi kbrauneis,
I can confirm that Customer Relations have received the feedback you sent on January 8th. Please rest assured that they will get back to you as soon as possible, once internal research with all involved departments has been finalised. As they are facing a high volume of incoming cases, I can only ask you for a little more patience and apologise for the handling time.
kbrauneis is offline