FlyerTalk Forums - View Single Post - my worst experience ever (tight connection denied boarding & delays)
Old Jan 25, 2018 | 2:26 pm
  #8  
jordyn
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Originally Posted by Ragnarok
I wouldn't have even ran after that first flight landed late at Dallas (DFW). The delay caused the misconnecton.

I would have walk normally / casually to the gate / re-accommodation center, request a Military Excuse (proof of delay) along with the reroute/rebooking, then book myself in a nice hotel, have a decent dinner at the hotel restaurant. Then file a claim with Citi when I get home and may be write AA to ask for some customer service recovery gesture mileage :-)

The rebooking might have even been at a higher fare class since it's close in. Sweet extra Avios!

And then the delay at Houston IAH? I would again go have a nice meal at a restaurant and file a claim later on AND since it's British Airways, a EU carrier, file a claim EU261 for cash compensation on top!
It's possible you have more time to lounge around Texas than OP did, you know?
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