Originally Posted by
DCA writer
Credit where it's due: I had a flight credit request granted less than 72 hours after I put in for it. (I'd booked the flight in question through the Chase UR site, and for whatever reason it had never showed up on BusinessExtra.)
They are a lot faster than they used to be. Also, before they used to just give you a credit without specifying what it was for. Now, they itemize the flights, base price, and points just like they do when they show up autormatically