Join Date: Aug 2008
Location: DCA, IAD (not BWI if I can help it)
Programs: UA 1MM 1K, Marriott Gold, Hyatt Discoverist, Hilton Silver, status-free elsewhere
Posts: 1,585
Credit where it's due: I had a flight credit request granted less than 72 hours after I put in for it. (I'd booked the flight in question through the Chase UR site, and for whatever reason it had never showed up on BusinessExtra.)