FlyerTalk Forums - View Single Post - Deposit for Cancellable reservation???
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Old Jan 25, 2018 | 2:33 am
  #4  
neo_781
20 Years on Site
 
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
Originally Posted by steve-o
Just made a cancellable (i.e. not prepay) reservation at a Hilton property. Information said I could cancel up to (was it 48) or it 48 hours, (not germane in this case) prior to reservation date at no cost. However on the charge card that was used for the reservation I was already charged 1/4 of the total cost. So it appears that reservations are not free anymore? Is this now normal policy at Hilton and associate hotels?

SAS
This is very limited, you can't assume because one hotel has this policy all Hilton's are the same
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