I re-visited the St Regis Bangkok a couple of weeks ago and was pleased to see that the severe service issues that I had previously experienced around the opening now seem to be addressed. Staff all spoke English, were component and our Butler (upon seeing us arrive from a remote island looking like we belonged on Khao San road) was the best example of what a St Regis Butler could possibly be.

During Happy Hour Platinum guests still get a single drink from the bar which is of higher quality than you will get in the 2-3 hour open venues, but it still seemed rather stingy and having to hand over "vouchers" hardly screams St Regis haute service.Overall though, my feeling remains that this is one of the weaker St Regis hotels in the portfolio. We were upgraded to a Metropolitan Suite which was very generous, but which apart from a giant entrance hallway wasn't especially impressive. I still do not like the pool area and felt the F&B offering was weak relative to expectations in Bangkok.

I get the feeling the hotel was done on the cheap by someone not massively interested in the St Regis brand, I wish it were a bit more like the St Regis Kuala Lumpur. It would be more than good enough if it were in a 3rd tier Chinese City, but in Bangkok there are many better options, a number of which are cheaper. The SGS remains my Bangkok hotel of choice, with the odd detour to somewhere like the MO or Peninsula when I want a change.