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Thread: When upgrading to a Suite using points, why cant you get the member rate?
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Old Jan 23, 2018 | 10:03 am
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CodeAdam10
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Originally Posted by elg26
So I booked a Hyatt and used 6000 poiints to upgrade to a Suite for the night. CS advised me if I was to upgrade I couldn't use the member rate of $275 to upgrade....I would have to use the regular rate of $289.

Is this a correct rule?
Yes.
  • In order to redeem a Suite Upgrade Award at a Hyatt resort, a Member must pay the Standard Rate for a minimum of a deluxe room (such as partial ocean view, ocean view, slope view, Dreamcatcher or Sunrise room, etc.). In order to redeem a Suite Upgrade Award at a Hyatt hotel (that is not a resort), a Member must pay the Standard Rate for a minimum of a standard room.
https://help.hyatt.com/en/hyatt-term...erms.html#/IIB
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