Good luck with that. If you're an employee then I wouldn't expect you to get the points - it's a benefit scheme aimed at companies rather than individuals.

I signed up a year ago (as a company owner) and have NEVER managed to get any flights to credit, even when they have admitted that the flights I took had qualifying booking codes (not all fare classes count). I had someone promise me that the points for my previous flights would credit by September but they never did. I spent so long trying to get flights credited without success that now I've simply given up. Life's just too short to put up with their five-star service.