Originally Posted by
HilFly
Seems only fair to let the passengers use the same list of things that BA uses for extraordinary circumastances beyond their control. Snow, ice, wind, rain, knock on delays, poor planning, it's busy, traffic, strikes, didn't have enough equipment.......the list of BA excuses seems endless.
Except that items such as mechanical issues have been ruled not to be exceptional circumstances for EC261 - when BA says no , then what?
I agree that it seems fair that what is exceptional when expecting compensation from an airline, that same would apply when wanting help for ones own issues