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Old Jan 22, 2018 | 12:01 pm
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San Gottardo
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Why are there AA ground staff in T5?

I have on several occasions seen ground staff with yellow jackets walk around the area just before the arrival gates (=before going to the transfer centre, just when coming off the jetty) with a big American Airlines logo on the back of their jacket. What is their role? Is there a special procedure for passengers transferring from a BA flight at lT5 to an AA flight from T3?
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