Originally Posted by
m0hamed
....... He will need to find the QF desk at JNB but after that if he is elderly and seeing impaired they will likely help him through immigrations and customs processes, take him to the gate and then the plane.....
IMO the check in area at JNB is sure to cause confusion and is one of the more convoluted airport environments. Assistance in getting to check in will make his trip easier and I’d really hope that QF do deliver on the expected assistance.