Originally Posted by
abielp
Hi! I got Premium Economy award ticket for MNL-KIX for Feb flight. It was already confirmed and just waiting for me to pay the charges (deadline tomorrow Jan 23 '18). Has anyone experienced requesting change of class type from PE to J after award ticket has been paid? Does AM/CX allow it?
Yes, provided that it is on the same itin. Per segment per head 4000 miles or US$40; otherwise you can cancel the whole ticket and reissuing at 10,000 miles/US$100 per head. If it is not the same itin, you need to cancel previous one and issue a new one. Canceling a ticket costs you 12,000 miles/US$120 per head.
For example, MNL-HKG-KIX-HKG-MNL has 4 segments. It will cost you 10,000 miles/US$100 extra, in addition to the award differences.