Originally Posted by bp888
Thanks for your suggestion, LIH Prem, but it didn't work.
Here's what I did:
1. Removed Acrobat Reader 6 thru Add/Remove Program control panel
2. Restarted my computer.
3. Ran Ad-Aware (in case some spyware is present in my computer).
4. Downloaded Acrobat Reader 5
5. Installed Acrobat Reader 5
--> Program is ostensibly being installed... but after installation, there is no Acrobat Reader 5 application anywhere!
6. Restarted
7. Downloaded and re-installed Acrobat Reader 6
8. After installation, tried to start Acrobat Reader 6
--> The splash screen for Acrobat Reader 6 with all the U.S. patents listed appears... but the program does not load... just that splash screen.
--> When I Ctrl-Alt-Del, it's not there in the Application tab but is there in the Processes tab as "AcroRd32.exe" but no application window appears. Grr!
Anybody have any other suggestion? Thanks!
Continuing on my Acrobat saga:
9. Next, I removed Acrobat Reader 6
10. Restarted
11. Re-installed Acrobat Reader 5
12. When I open a PDF document, Acrobat Reader 5 loads initially but gets stuck at "initializing WebPDF.api" and this error message eventually appears: "There was an error while loading the plug-in in 'WebPDF.api'. The plug-in failed to initialize." I "OK" the error message and it continues to load and eventually comes back with another error message: "There was an error opening this document. A temporary file could not be opened."
And so it goes...