Originally Posted by
songsc
Though a quick glance here will let you know we as customers are not happy and becoming less and less happy about AC. Perhaps how a company treats its customers can give you a hint of how its employees are treated.
Op, welcome to FT. In an effort to paint a bit of a clearer picture, I believe that it is more accurate to say that those who post here and aren't happy don't hesitate to complain about even the most insignificant "problems". I am sure there is a silent majority of very happy passengers. I talk to them, almost daily, in my travels.