Note: Where an airline or government agency has the prime accountability for particular parts of the travel process, any special assistance requirements are the responsibility of that airline or agency.

Prior to arrival
Airlines may have different guidelines for the carriage of people with reduced mobility and requirements for special assistance. Sydney Airport recommends that you speak to your airline at the time of your booking and check the airline’s website for its disability policies and procedures. It is also important to check if you require medical clearance in order to fly with a particular airline.

Sydney Airport recommends you always arrive with plenty of time prior to your flight departure. Your airline will advise you of the correct check-in time, or if in transit, minimum connection time requirements.

Tactile ground surface indicators are used outside the terminal to provide the visually impaired indication of any changes.