I am afraid I am going to have to revise my opinion in post #63 . I have stayed at the Marquis three times in 2017, the latest over New Year. I have to say that I did not particularly enjoy the most recent stay. It was clear to me that, in certain areas, the hotel cannot cope with the number of guests it can accommodate.

On my 6 night stay there were only two days when I was able to get a table and chair by the pool between 11:00 and 15:00. I am partially disabled and cannot walk more than a few metres without having to sit down and rest. I like to spend the daytime sitting by the pool reading, eating and drinking. That was impossible, due to the large number of guests and limited seating options at the pool.

On the first day, I went to the lounge about 17:45 to find queues out the door. People were being sent to the lobby bar. I opted to wait for a table which took about 10 minutes. Once in the lounge it was like a zoo and I found it quite unpleasant. I did not bother even trying to get into the lounge for evening drinks until my last day when I went at 17:20 and had difficulty getting a table. At 17:30, when the doors to the food area were opened, there was a mad rush by a large proportion of the “guests”.

Breakfast in the lounge (taken at about 07:00) was a more peaceful affair but there was a distinct lack of staff. On one day tables remained uncleared throughout my visit.

Housekeeping was very slow. On only one day of my stay was my room made up by 15:30.

On a very positive note, I had a really enjoyable New Year’s Eve in the new Abar on floor 37 (South Tower). The staff were brilliant and the atmosphere great. The next day I went to the rooftop bar on floor 38. Unfortunately, the staff there were more interested in talking to themselves than in serving guests. Also the drink prices were very high, even if you take account of the fact you are paying for the view. There did not appear to be any food offerings – the Octave Bar at Suk 57 has a comprehensive food selection.

Finally, to add to the issues, the hotel has not posted most of my points. I booked 5 paid nights and used a free night certificate for the final night. Only the points for the incidental spend on my free night have been posted.

All in all my impression is that the pool and lounge are not large enough to cope when the hotel is busy and that the hotel does not have sufficient staff to cope at busy periods. I have another reservation for March but am going to cancel it as, with my disabilities, I cannot risk not getting a place to sit and relax by the pool during the day.