FlyerTalk Forums - View Single Post - Group Boarding 2018 - first hand experiences
Old Jan 20, 2018, 12:52 am
  #136  
Misco60
 
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,992
LHR to TXL, 19/01/2018, T5 Gate 12

Thanks to "severe delays" on the Piccadilly Line (i.e. a 35-minute gap between trains to T5), boarding was already well underway as I got to the gate but it appears to have been done by the book.

Three separate lanes, clearly signed as "Group 1", "Groups 2/3" and "Groups 4/5". The first two lanes were empty and there was a queue at the third. I walked up the empty lane 1 and was called forward immediately. As I went down the escalator the gate agent announced "If we could now have Group 4... Group 4 only, please come forward".

Very pleasantly surprised.
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