FlyerTalk Forums - View Single Post - BA flight home terrible smell and no help - advice please
Old Jan 19, 2018, 11:55 pm
  #14  
orbitmic
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That actually sounds extremely unpleasant. I’m quite smell-sensitive and I’d hate to spend a flight on a seat that stinks of sick. I’d agree with the comment up thread that you could have asked to be offloaded and put on the next light (if that suited) unless they could move you and i would have thought some courtesy avios would have been in order.

interestingly, however, i think your choice of ‘writing to the ceo’ was completely counter productive. CEO offices are not in the business of compensating passengers (that’s customers relations’ job and they are incidentally extremely inconsistent on it at ba, sometimes lavish for no obvious reason, other times oblivious despite serious issues) and its also probably why the answer took so long to come.

Last edited by orbitmic; Jan 20, 2018 at 3:09 am
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