Stay Report - 1/12 - 1/14

Location: The hotel is located on Louisiana Blvd. just north of I-40. It's in a commercial development area which has several restaurants and a shopping plaza with a brand new Target and a Dillards in it all of which are walkable from the hotel. ABQ is a ten mile drive away and downtown Albuquerque is six miles away. The proximity to I-40 makes it an easy base of operations to drive to Santa Fe too.



Hotel: The property is an older property badly in need of renovation. It's a concrete hulking monolith which feels very 1980s inside from the hallway carpets to the old, slow elevators and to the non renovated rooms. On the positive side there is a large parking lot, indoor/outdoor pool and a Concierge Lounge. Do note that the lounge is closed on weekends, however. The lobby has a souvenir shop, bar and restaurant and seating area.





Check In: Most employees were very friendly and the check in agent was one of the good ones. He apologized that the lounge was closed and offered breakfast coupons.

Room: I really like the renovated Marriott rooms but this property does not have them yet. Therefore we had a room with a tiny and old television, older style bathroom and a lone chair by the windows. On the positive side there were no issues with the wifi and the beds were comfortable. The fridge was a nice touch too.







Breakfast: The coupons covered a buffet which had an omelet bar, scrambled eggs, pancakes, sausage, bacon and the usual cold items. The food was decent enough and service very good. The buffet is $21.95 otherwise.



Check Out: I was staying in the room with two friends and we were told our coupons didn't cover three breakfasts, just two. At check out I asked for the breakfast charge to be removed. The agent replied "why for?". I said that had the lounge not been closed we'd have eaten there and I shouldn't have to be penalized because of a closed lounge. The agent told me "well you should have come and gotten another coupon". It went back and forth like this for a while until she relented. This left a very sour taste in my mouth about the hotel experience.

My rate was $100 a night, I don't think I'd be back at least until the property is renovated.