FlyerTalk Forums - View Single Post - Always stuck in the Verified by Visa when purchase ticket....Any solution??

Jan 19, 2018 | 4:41 pm

#29

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Quote:

Originally Posted by B747-437B

Some merchants (mainly in Asia) have mandatory 2-factor authorisation enabled for VbV which Chase does not support. Therefore, they blacklist Chase cards from acceptance and their processor doesn't even forward the transaction to Chase for approval. One example of this is Air Arabia in the UAE. Their merchant processor won't even accept Chase cards for in person payments.

In other cases, charges may require a manual VbV authorisation. In that case, you need to attempt the transaction and have it declined, call Chase VbV desk who will then authorise the amount and vendor, and then re-attempt the transaction. I have this happen maybe 50% of the time when I am booking airline tickets with Ethiopian Airlines and Kenya Airways as well as with Amazon's India site.

Thanks for the detailed information. For me, however, I'm not going to call Chase and ask permission to use my credit card all the time. I have other cards and they seem to work just fine.

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