Yeah, so quite unimpressed with the way Marriott and Chase are handling this. For any major loyalty program like this, a credit card program is a cornerstone feature. I only got this card a year ago and now they plan to eliminate it with two months notice and no information on what, if anything, they might replace it with. " WHEN ONE DOOR CLOSES, ANOTHER DOOR OPENS NEW OPPORTUNITIES" What is that??? And the phone number to call at the end of that email is a typo.
I spoke with representatives of both Chase and Marriott Rewards and they have zilch by way of additional information.
This isn't the way to treat customers you'd like to continue to be loyal to you.