Hi everyone, new tot the site and hope you can help.

we flew home with BA in November from Boston and straight away we complained about a smell of sick. We were told that a child had been sick on the inbound flight and whilst they were sorry the plan was totally full and they couldn’t move us and there were nothing other options.

it was horrendous, I have since complained to the CEO and the response was nice in that they said we shouldn’t have been subject to such a horrid journey, however they have informed the relevant department and thanked me for my feedback. They ignored my request of compensation.

inot to mention it took 8 weeks for them to send this. I have asked them to escalate my complaint as I am not happy with their lack of any form of compensation and they state I have complained to the highest level already and that they will not be giving any compensation.

is there anything else I can do