Originally Posted by
musehead
Renting from Avis at Turin last week I found out after driving away there were extra charges on the invoice (location surcharge + road tax which should have been included). However when I returned the car, the extra charges were no longer on the invoice and I wasn't charged anything. They also added the pre-paid fuel without me asking but removed it when I returned the car full.
Very true! I had some difficulty getting PAI refunded after not noticing that this was on an Avios.com booking when I picked up the car.