FlyerTalk Forums - View Single Post - No More Newspapers in SC
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Old Jan 17, 2018 | 10:26 pm
  #95  
CPMaverick
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Join Date: May 2006
Location: GA
Programs: VA-SLV, QF-GLD, DL-PM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
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Originally Posted by rubesl
I sent a comment through the website yesterday about no newspapers in the SC and surprisingly I received a phone call about an hour later from a CSR in Atlanta. She said they have been receiving a lot of complaints and may rethink the policy. I pointed out that on my MIA - DTW flight on Saturday the wifi was down so I had no newspaper to read on my device and I would have had newspapers to read if the SC in MIA stocked them.
How did you complain through the website? What category?

I went through the website and got a stock standard response about 'noting my complaint about the Skymiles program'
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