Were both trips booked with the AA flight numbers?
If booked as AY, they would get 50 percent of the EQMs for V or S , according to
https://www.aa.com/i18n/travel-info/...es/finnair.jsp
If booked as AA, they should get 100 percent
https://www.aa.com/i18n/travel-info/...n-airlines.jsp
Status affects RDM, not EQM