Originally Posted by
riffraff
Please let us know what you find out. I am in exactly the same situation
I mentioned in the post above that I called regarding this issue and they told me to wait until Saturday.
But today around 10a, my reservations started showing Gold. So I can now request upgrades on my next 15 reservations.
edit: it now has the button for "Complimentary Upgrade" on my 2-pax reservations, but it keeps telling me that an error occurred and to call reservations. But it IS showing me as "Gold" on the confirmation page, so that is an improvement.