Originally Posted by
CIT85
Moderators,
Please add hotel name to thread title. I don't care if a generic Sheraton club lounge is closed, But I am interested if a specific hotel claimed club lounge due to low occupancy and no compensation offered..
The only thing the hotel did wrong was to give the OP some dodgy information concerning the status of the lounge. And, believe me when I say this...they more than made up for that error.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]