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Thread: British Airways Vacations booking site FUBAR?
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Old Jan 16, 2018 | 1:00 am
  #11  
CDTraveler
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Originally Posted by TheFlyingCyclist
That really doesn’t match with my experience of the website or the customer service, both of which have been reliable (as long as you don’t touch the back button) and extremely helpful - the people on the phone are brilliant.
Are you booking flights or holiday packages? AFAICT, the airline portion works fine, it's the holiday package site that is a flaming disaster, and much of social media would agree with that.

I used to work IT and I know quite a few tricks for baulky websites. NOTHING has worked on the BA site, including deleting all cookies from my system and a shutdown and restart. I didn't use the back button ever, I tried at least 15 different links/promos on the site and it was the same annoying, useless message for every one of them.

Expedia is happy to take my money without giving me any of the hassle BA gave me.
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