Originally Posted by
Alliecolvin
Interesting experience last evening on a flight from DEN to PDX. Grandparents sitting in 1A and 1C. Children and grandchildren sitting in E-. What started out as cute, parents bringing the kids to visit grandparents during flight became a major annoyance. Children crawling down the aisle, screaming when separated from grandparents, parents blocking the aisle to restroom and blocking FA from serving. Because you could not avoid noticing I made the flight interesting by counting how many times the parents made a trip from their seats to the front of the plane, 23, not a joke, 23. It was a 2 hour flight. The FA should have discussed this with the parents as it made the flight a bad experience for all. Didn't feel it was appropriate to confront the parents as the level of sensitivity is beyond control.
Did you contact United after the flight?
As others have noted I do feel sorry for the FAs in this situation as they will be damned if they do and damned if they don't. However, United really should have some protocols available for the FAs to follow and refer to in situations like these.
I had a similar situation on my KOA-LAX flight yesterday but everyone was in FC. Grandparents/family were in row 1 and the others were in row 5, but thankfully it was not 23 times, more like 3-4 times during a four hour flight.