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Old Jan 15, 2018, 2:38 pm
  #608  
Globalist
 
Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; A3 *Nothing ; BA Exec. Club Gold
Posts: 1,689
Originally Posted by nldogbert
hmm... I asked my escort about the opening of the new lounge and she said even if it was late, she was quite sure it will be before Chinese New Year, so I guess we just have to see when it does open (which I do hope it will be before Chinese New Year when I will be back in Malaysia to complete my current open ticket with Qatar back to Europe). I did bring up the topic of why did they even bothered to renovate and it seems that the main reason was that there were lots of customers complaining about the wear and tear of the lounge which I found surprising as I always find it perfect and secondly to improve on the design, to make it more contemporary which I actually did not find the previous one "old-fashion".

On the other hand, I am curious, with the current roped off area of the Regional lounge, do you have to ask the staff there for champagne/wines to get the better ones? I am asking because initially I just got my own champagne and later when I was asked if I wanted a refill, it seems like the refilled champagne was much better in taste.

Cheers!
A few weeks ago I was denied access to the roped off area (only F pax and MH Plat).. No skin of my back as it does not add anything to the experience. last weekend I was flying MH to SIN and sat in the regular area, had Prosecco from the bar and the staff kept it refilled. Plates were promptly taken away and service was great. And then I was asked to complete a feedback form.

Not sure if if they serve better stuff in the roped off area.

Globalist
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