FlyerTalk Forums - View Single Post - Chase Marriott Rewards Premier Business Credit Card
Old Jan 12, 2018 | 1:49 pm
  #106  
jeanie
20 Years on Site
 
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,217
Originally Posted by CCIE_Flyer
I was charged for the annual fee on 11/1, so well past eight weeks by now. These would've become rollover nights for me, so I may pursue this at some point. But I can easily foresee Chase and MR pointing at one another and getting nowhere fast.
Now this is based on memory over the past few years, but I remember this phenomenon of getting the 15 nights from both the personal and business cards (for a total of 30 nights) to be inconsistent. So if you pursue this with Marriott, YMMV.

If I remember correctly, over the past couple of years, some people have posted about not getting the second - 15 night bonus. Then when they have investigated it, Chase reported the info to Marriott correctly. However, the Marriott computer processed it as a duplicate transaction, and voided the second 15 night credit. I believe many of those people never got their 15 nights for the second card.

Hopefully, this is not the case with you. But I have dealt with Marriott in cases where their computer throws out a similar transaction as a duplicate. It usually involves multiple calls to the platinum desk, and they end up posting the second transaction as goodwill points. So the actual problem of the computer flagging it as a duplicate transaction was never fixed. They just did a manual work around. This happens to me with Hertz rentals. If I have 2 rentals during the same week that each qualify for a 2000 point bonus, one of the two usually doesn't post right. The problem isn't on Hertz's end. The problem is that the Marriott computer flags it as a duplicate.

Good luck! I hope you get your nights!
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