Quick update for everyone it seems that the two managers I spoke to yesterday and the person that checked me in was mistaken. They thought that he said they lounge was closed and apparently this has been going on for a week according to other guests I spoke to. The club lounge was open but since everyone was told it was closed and their keys weren't programmed for it no one went there. In the end I received a breakfast buffet coupon and a $20 marketplace coupon.