Gold Upgrade Voucher Flexibility Changes
The below was sent to a colleague:
As a Gold Member, you receive a Gold Upgrade voucher for one or two people when you reach at least 2,500 Tier Points. This entitles you (and a companion) to a free cabin upgrade* when you next book British Airways flights with us or a Travel Agent.
We've listened to your feedback and are making improvements to the voucher booking process. If you book with a Travel Agent you no longer need to use it at the time of booking; simply contact us directly up to 24 hours before your flight to upgrade. If you'd like to make any further changes after you've redeemed your voucher, please contact us directly. Your dedicated Gold telephone number is xxxxxxxxxx or if calling from overseas +44 xxxxxxxxxxxx
That means it's now easier than ever to enjoy your upgrade. Please note the voucher is only valid if you - the Executive Club Member – is travelling on the booking, and is subject to availability