Does anyone have a shareholder's account? I had one and I signed up for Accor plus with the sales consultant telling me to use a different email and when the gold status of my shareholder's account lapse, I can request the team to merge the account. However, to my dismay, when the Gold status from my shareholder's account lapse, the accor plus team is unable to merge my accounts for me resulting in me having points in 2 places which is quite frustrating.

Did anyone encounter similar issue and how did you solve it?