W Mexico City
Fantastic Suite
Non Smoking King
I ended up picking the W Hotel for Mexico City as my B-School colleague (who was consulting with SAP at the time) recommended that I stay at the JW Marriott hotel in Polanco neighbourhood. The W was right next to the JW so I figured that the hotel area had to be reasonably safe if SAP was going to send it’s staff to the city. The hotel also happened to be close to the Hop On Hop Off bus station at the Auditorio Nacionale about 2 blocks away so it was pretty convenient to our needs. I had also considered staying at the Luxury Collection Los Alcobas but opted for the W in favor of a greater chance of suite upgrades. Most of the Los Alcobas hotel rooms base to mid level rooms also seemed to look towards the back of the hotel.
The W hotel was in a great neighbourhood which felt really safe. We had no problems walking around; even after dark. I would subjectively rate the area as safer than the compound living at night style of Johannesburg / Cape Town, South Africa. I did leave the fancy watches and wallets at home like any safe traveller but we never had any troubles.
I had originally booked us into a Wonderful Room. I applied a Suite Night Award to clear into an Fanastic Suite at the 5 day mark. At the 3 day mark, I then applied a Your 24 request for a 5PM checkin and a 5 PM check out which was accepted. Like the Westin SFO, the room photos are on the date of our arrival in the evening, but the other shots are throughout our stay.
Arriving to the W, the first impressions are of a sleek and contemporary lobby. It usually had vibe music running through the place.
We were assigned Suite #1909 which was a compact executive suite on a high floor. Floors go up to 25 and the top floors are the lofts. The lots appear to be under construction at the moment. The Executive Suite was an interestingly decorated room with windows on both sides and the bathroom in the middle.
The room had a small seating area with a couch overlooking a view of the city. There was a small mini bar available with almost everything you could ask for available in room.
Internet was of the "buy in and remove the charge from the front desk" variety. The platinum breakfast had the same thing where a bill was presented but it was zero balanced at the front desk. There was a convenient desk which we used during our stay.
The bathroom also had a great view over the city. It featured the usual Bliss Toiletries.
In a stranger set up, I could not find Green Choice cards but had “opted in” on line during the reservation process. I never found them after all and never asked about it. I suspect that it was discontinued a short time ago.
One of the best features of the room was the beautiful view. I really enjoyed waking up and seeing a view like this at the start and end of every day. Being a corner room, we were able to get opposing views on opposite sides of the room.
We had again opted for the SPG Platinum Breakfast which was served in the hotel restaurant. The restaurant was small format, with a small breakfast buffet on offer. A la carte options were available and we did not have an upcharge for it.
Overall, I really enjoyed our experience at the W Mexico City. The hotel was great. The service was reasonably good. The only let down was the tired W hotel car when we arrived to Mexico City airport that was likely contracted out to a third party. The Polanco neighborhood was also a major bonus, in that most destinations were easily walkable from the hotel and as safe as one could hope for in Mexico City. I would easily return.