Originally Posted by CDTraveler

Based on the horror stories I've heard over the years, I think what Dad needs is an able bodied advocate. A gentleman of his age who hasn't flown since all the current security rules went into place may get confused and/or pushed around by the TSA. EWR does not have the best reputation.

How is he getting to the airport? Can someone help him find the right desk to get a wheelchair? Don't rely on the airlines to do that, their reputation for such service is not very good, either.
(My mother needed assistance when traveling in her later years, and had numerous instances of promised aid never appearing)