Thank you for the replys. I tried not to hang up but after 15 minutes having the same discussion with multiple supervisors I realized i was getting nowhere. Was told people who are within 1 or 2 nights from Globalist get reviewed in late January or February and I might make it. She did not offer to write a note. Refused to answer if she thought I was lying about globalist rep giving wrong info or whether they were refusing to take responsibility for their employees actions.